These Terms of Use (the “Terms”) are an agreement between you and P and A LLC (“we”, “us”), a company registered in the Republic of Kazakhstan and trading as Panda LLC, and govern your use of the Kidside mobile application (the “App”), the reports it produces, and the pages of this website about it. By using the App you agree to these Terms.
Contact: support@pandallc.dev.
1. What Kidside is
Kidside helps a separated parent keep the schedule, the exchanges, the expenses and the incidents of co-parenting in one dated record, reads their parenting order to build the calendar from it, and exports that record as a PDF.
2. It is not a lawyer, and the referee is not advice
Nothing in the App is legal advice, and using it creates no lawyer–client relationship. The referee does exactly two things: arithmetic over the calendar you set up, and quoting a clause of your own document back to you. It does not interpret your order, it does not tell you what a court will do, and where your order does not cover the question it says so rather than answering.
An answer is badged with what it rests on. A schedule you typed in by hand produces perfectly good answers, but they say “from the schedule you set up” — never “from your document”.
We make no claim about the legal validity, admissibility or evidentiary weight of anything the App produces, and no claim that it matches the procedure of any court. If your matter is in dispute, take advice from someone qualified in the law where your children live.
3. The order is read by software, and software misreads
The parser extracts a rotation, exchange times and holiday rules from a document written by somebody else, in language that varies. Check what it produced before you rely on it. Where it cannot attribute something to a named party it declines rather than guesses, but a confident wrong reading is still possible, and the calendar it builds is yours to correct.
4. Accuracy is yours
The App records what you enter. It cannot know whether an incident is described accurately, whether a receipt belongs to the category you filed it under, or whether you checked in at the time you actually arrived. The truth of the record is your responsibility. The integrity digest on a report shows the file has not been altered since it was made; it is not evidence that the contents are true, and the report says so.
5. Who may use Kidside
You must be an adult with parental responsibility for the children in your record, or acting with the authority of one. The App is not for children.
6. Other people in your record
Your record contains information about your children and about the other parent. You are responsible for having a lawful basis to record it and for how you use what you export. Recording laws differ: in some places it is unlawful to record a conversation or a call without the other person’s consent, and nothing in the App suspends that. Do not use Kidside to harass, intimidate or surveil anyone.
7. Your content
You keep every right in what you record. You grant us only the licence needed to store and process it so the App works for you — to hold your entries and attachments, to render your PDFs, and to carry messages between connected parents. We do not use your content for anything else and we do not train models on it.
8. Purchases
- Payments are processed by the Apple App Store or Google Play under their terms. We never receive your payment card details.
- Solo Pro and Family are subscriptions. They renew automatically until you cancel in your store account settings, at least 24 hours before the end of the current period.
- Family covers both parents on one payment. The second parent does not pay to take part.
- The court report is a one-time purchase for a single document, without a subscription.
- If a subscription ends, your record and the reports you have already exported remain yours; the paid tools stop.
- Refunds are handled by Apple and Google under their own policies; we cannot refund a card directly. Nothing here limits refund rights you have under consumer law.
- Use Restore Purchases in Settings to recover a purchase on a new device.
- Prices may change. A change never applies retroactively to something you have already bought.
9. Fee waiver
We waive the fee for survivors of domestic abuse and for people receiving legal aid. Write to support@pandallc.dev and ask. We do not require proof of what happened to you. We may ask enough to confirm the request is genuine, and nothing you tell us in that email becomes part of your record in the App.
10. Safety
Kidside is not an emergency service and does not monitor what you record. If you or your children are in danger, contact the emergency services where you are.
11. Acceptable use
You agree not to:
- fabricate, backdate or alter a record, or use an export to mislead a court or anyone else;
- use the App to harass, threaten or track another person;
- record anyone where doing so is unlawful where you are;
- reverse-engineer, scrape, or try to gain unauthorised access to the service or its APIs;
- interfere with the operation of the service.
12. Intellectual property
The App, this website, the report design and the report engine belong to P and A LLC or its licensors. We grant you a personal, non-exclusive, non-transferable licence to use the App for your own non-commercial purposes. The reports you generate are yours to use as you see fit, including in a legal matter.
13. Availability and changes
The service is provided “as is” and “as available”, without a warranty of uninterrupted or error-free operation. We may change, add or remove features, and we may suspend or discontinue the service. Because a co-parenting record is needed over years rather than weeks, export of your own record remains available for as long as the App runs, and we will give reasonable notice before discontinuing the service.
14. Limitation of liability
To the maximum extent permitted by law, P and A LLC is not liable for indirect, incidental or consequential damages, nor for the outcome of any custody matter, hearing, claim or proceeding, nor for a decision you take on the basis of an answer from the referee — see sections 2, 3 and 4. Nothing here excludes or limits liability that cannot be excluded by law, or your mandatory rights as a consumer where you live.
15. Termination
You may stop using the App and delete your record at any time — see the data deletion page. We may suspend or end access that breaches these Terms. Sections that by their nature should survive — including 2, 4, 12 and 14 — survive termination.
16. Governing law
These Terms are governed by the law of the Republic of Kazakhstan. If you are a consumer in the European Union, or in another jurisdiction with mandatory consumer protections, you keep the protections of the law where you live, and nothing here deprives you of them.
17. Changes to these Terms
We may update these Terms as the service changes. The date at the top reflects the latest revision. Continuing to use the App after a change takes effect means you accept the updated Terms.